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Accpol BPM is an award winning business process management software, designed to help save time, reduce effort to streamline and control processes to help improve your business performance.

Case Study 1

Business Process Management improves responsiveness and productivity 

The Challenge:
A leading Cosmetics firm had to process many physical HR forms. Initiation of forms with lots of fields to be filled amplified the consumption of time. The regular practice for processing the form was to personally pass it over to every official for approval.  Longer processing time of forms was tedious and the bottleneck could not be tracked.  In a number of instances the missing forms had to be reinitiated.

Workflow and forms from end to end had to endure through constant change because of the dynamic environment of the business and the organization. Dealing out physical forms flows grew to be more problematical for the users as a result of continuous alteration.

The Solution:
Accpol Business Process Management was chosen to automate and improve the performance of forms and workflow. It could be the quickest application generation business system that helps develop and manage business processes from back-to-back. Accpol BPM was decided on for the motive that it is effectively unique with great flexibility and dynamic workflow management capability within a short span of time.

Dynamic workflow management facilitates the forms to be promptly sent to different departments and users without any delay in the process.  Accpol BPM has the agility to route to the other co-officials for the duration of leave or non availability. This gives way for Accpol BPM to manage the routing during the non availability of an official efficiently. It ensures that the forms do not get stuck or wedged. Accpol BPM has the dynamic workflow and form creation with no coding. These guarantee that the forms could be altered or redesigned anytime even by a novice with no programming knowledge.

Enhanced with web and mobile based BPM software, approval and initiation of forms can be made possible even while on travel. This makes it easy for sales and beauty personals to initiate or approve the forms while they are on the move more often and located in different zones.

The Benefits:
Productivity has improved to a colossal extent by means of processing forms. There are never delays in processing forms as the forms are routed to the relevant authorities on leave or non availability. As HR processes are time critical it helps confirm that the HR related processes are never postponed.

New employee process including inbound and outbound is complex in nature. The process has to go through various departments to setup the basic infrastructure for the employee to start working .  Vacation request is also simplified and web based, consequently the users can initiate and approve forms through Internet and Mobile devices.

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Case Study 2

Business process Management to automate multiple data entry for various forms and processes.  

The Company:
A Leading International electronic product manufacturing company has offices in more than 30 countries in conjunction with more than 40,000 employees in different departments at various locations.

The Challenge:
Advertisement & Marketing process is complex and intricate in nature. 9 forms had to be filled and processed and most of the entries were made multiple times. Since there were many forms it seemed very difficult to track and inter-relate the forms.  As at hand were multiple forms and the forms had to acquire approvals from various departments, which took a long span of time and the sub processes could not be co-coordinated well. The process had to undergo constant change and hence it had to be managed well.

The Solution:
Accpol Business Process Management was preferred to automate and improve the performance of forms and workflow since it could be the quickest application generation business system that helps develop and manage business processes from end-to-end. Accpol BPM was decided on for the motive that it is effectively unique with great flexibility and dynamic workflow management capability within a short span of time.

Accpol BPM with its dynamic sub process management also show business a vital role due to interdependency of the processes.

The exclusive feature of feedback makes communication during the process very easy. As a result the clients could communicate during the process. This consequently becomes vital as there were frequent communication needed between the approving authorities.   The shared Inbox assisted the form load to be shared by various employees in the organization. These ensure that no one is overloaded with too many forms to be processed.

The system can be integrated with the SAP ERP for Purchase order, delivery process management. The system can be integrated directly to make sure the process works impeccably. The web service generator simplifies the integration part with the SAP system.

The Benefits:
Accpol BPM enables users to minimize the reliance on paper form and enhances the routing process of the electronic forms. Accpol BPM automates the data entry and makes sure the data which one person entered does not need to be re-entered. The users are able to initiate or approve the forms all the way through the Intranet or through any mobile devices anywhere. The process improves the productivity as the forms are never struck or never delayed in any location for a longer duration. The process also helps to give a better visibility from the management perspective about the status of the various sub process from a single dashboard.

As it is closely integrated with the internal portal and the E-mail it is very simple and it works seamlessly.

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Case Study 3

The Company:
Parkway is a listed company in Singapore having 4 hospitals in the country. It is the leading private hospital in Asia Pacific.

The Challenge:
As the multi hospital management of document handling was complex, it took longer time for a form to be processed as the hospitals were in different locations. They have 3 offices located in various part of the country. The automation was very important to move the documents, approval of forms to be done without delay.

The Solution:
The solution was to have a single application which could be used by all users from various office and hospital locations. To make it available they needed an application which could be web based and be used by various users from their location. The forms should be moved real time to different users in different location.

The Benefits:
The approval of forms could be made faster. There was no delay in this. The information about various patients, users, and suppliers was made available across various hospitals and offices. All the employees in the company went paperless which increased productivity, increased profitability and performance.

  • Total no of users.
    2500 + Users

  • Infrastructure.
    Wide Area Network
    VPN
    Intranet / Internet

  • Total no of processes migrated into e-form environment.
    48

  • List of Processes.
OPERATING THEATRE:
1. Operation Notes
2. Operation Records
3. Operating Theatre Meal Request
4. Blood Availability check
5. Open Heart Surgery Records
6. Perfusion Data Sheet

AMBULANCE SERVICE:
7. Ambulance Booking Form

RADIOLOGY:
8. X-Ray Request Form

MEDICAL RECORDS:
9. Multiple Patient Numbers for merging
10. Request for Medical Record
 
HUMAN RESOURCE:
11. Appraisal Form - Executives & above
12. Appraisal Form - non-executives
13. Leave Form
14. Employee verification for Discounts
15. Man Power Hiring Requisition
16. Staff Incidence
17. Variable Allowance Form

QUALITY MANAGEMENT:
18. Service Quality Award Form
19. Customer Feedback Follow-Up Report
20. Hospital Occurrence Report
21. Medical Error Report Form
22. Infection Control Notification Report
23. Monitoring Length of Device days in ICU
24. Needle stick / Sharp Injury Report
25. Customer Satisfaction Report

BIO-MED:
26. Equipment Commissioning Request
27. Equipment Agreement
28. Work Order

FINANCE:
29. Petty Cash Claims Form
30. Travel Authorization Form
31. Asset Disposal / Transfer Form
32. Service Agreement
33. Capital Expenditure Request

BUSINESS:
34. Authorization for Adjustment / Discounts
35. Authorization for Legal Services
36. Application for Financial Concession
37. Request for Discount Form

ISD:
38. User ID Request
39. e-Mail Request
40. Internet Access Request
41. SAP Printer Request
42. Change Request

TRAINING AND EDUCATION :
43. External Program Notification
44. External Training Evaluation
45. Nomination for In-house Course
46. Confirmation of Course / Workshop
47. Training Review
48. Conference Room Reservation

 

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